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Washington D.C.’s Budget Hotels Have the Best Customer Ratings
Last Update: December 7, 2011

Cheaphotels.org, a leading provider of budget accommodations worldwide, evaluated budget hotels of the 25 biggest cities in the United States on their "overall quality," and Washington DC topped the list. This ranking was determined by hotel customers who rated 2 and 2.5 star hotels over the past year.

More than 60% of the Washington D.C. hotels received a positive rating, while only 16% did not score well. Charlotte, Indianapolis and Phoenix—all with 58% positive rankings— came in right behind Washington D.C. for best customer ratings.Hotels in Los Angeles received the worst evaluations with only 28% achieving positive rankings, while 45% came in negative. New York, San Francisco and San Diego also landed in the bottom rankings with positive ratings below 40%.

The full list of rankings are as follows, showing the percentages of hotels for each city that received positive/average/negative ratings :

Rank Name of City + 0 -
1. Washington DC 61% 23% 16%
2. Charlotte 58% 20% 22%
3. Indianapolis  58% 26% 16%
4. Phoenix 57% 19% 24%
5. Fort Worth 56% 22% 20%
6. El Paso 55% 18% 27%
7. Baltimore 54% 24% 22%
8. Austin 53% 25% 22%
9. Memphis 51% 28% 21%
10. Philadelphia 50% 19% 31%
11. Jacksonville 49% 26% 25%
12. Dallas 48% 26% 26%
13. San Antonio 48% 25% 27%
14. Houston 48% 22% 30%
15. Columbus 47% 31% 22%
16. Nashville 43% 30% 29%
17. Chicago 42% 31% 27%
18. San Jose 42% 30% 28%
19. Seattle 41% 30% 29%
20. Boston 40% 35% 25%
21. Detroit  40% 33% 27%
22. New York 39% 27% 34%
23. San Francisco 34% 34% 32%
24. San Diego 33% 32% 35%
25. Los Angeles 28% 30% 42%

The methodology
For the 25 cities, each 2 and 2.5 star budget hotel was assigned a rating of average, neutral or negative.  This rating was established based on its average customer evaluation according to the website Priceline.com over the past 12 months.  Hotels with an average of 8 or better were given a positive ranking, between 7 and 8 a neutral ranking, and below 7 a negative ranking. This system basically created three equal hotel groups.  In general, the "negative" ranking means worse than the average hotel.  Finally, for each city, the percentage was calculated against the positive, neutral and negative rating, leading to the results shown.
 
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